Regarding Coronavirus (COVID-19) Update - June 20, 2020
To our AMADEUS River Cruises guests,
Our passion for the most beautiful rivers in Europe is as strong as ever, and we continue to strive to offer you unforgettable travel experiences. As a family business and traditional shipping company with over 40 years of experience, we know that we will master the current situation, even if it is a special challenge. We trust in our proven, loyal partners, with whom we work together to ensure that AMADEUS travel dreams continue in the future.
The well-being and safety of all guests, crew members and employees have top priority for us. In accordance with the currently applicable international travel guidelines and recommendations, we unfortunately have to postpone the start of the cruises until June 30, 2020.
For passengers who have booked a trip with departure date upto and including June 30, 2020 on an AMADEUS ship, we offer the option of rebooking on a cruise of their choice in 2020 or 2021. We ask these customers to contact the travel agent or tour operator directly for further details.
Passengers and travel agencies who have booked a trip with departure date on July 1, 2020 on an AMADEUS ship and are affected by a possible postponement will be contacted individually and proactively by us to discuss how to proceed.
The AMADEUS team is already looking forward to welcoming our passengers on board one of the AMADEUS ships on a cruise along Europe's most beautiful waterways.
With best regards,
The Amadeus Team